Return & Exchange Policy

Hum apne customers ko best quality products provide karne ki koshish karte hain. Agar kisi wajah se aap apne order se satisfied nahi hain to aap return/refund request kar sakte hain following conditions ke sath:

📦 Return Eligibility

• Product delivery ke 7 days ke andar return request ki ja sakti hai.

• Product unused, unwashed aur original packing me hona chahiye.

• Return sirf damage / wrong item / defective product ki condition me accept hoga.

❌ Non-Returnable Items

Following items return/exchange nahi honge:

• Used / washed items

• Sale/discounted products

• Customized / personalized orders

• Innerwear / cosmetics (if applicable)

🛠 Damaged / Wrong Item Case

Agar aapko product:
✅ damaged mile
✅ wrong item mile
✅ missing item ho

To delivery ke 24 hours ke andar hume contact karein aur unboxing video + clear pictures share karein.

💸 Refund Process

• Approved return ke baad refund 5–10 working days me process hota hai.

• Refund method original payment method / store credit ho sakta hai (depending on case).

• Delivery charges non-refundable hain.

🚚 Return Shipping

• Agar mistake hamari side se hui ho (wrong/damaged item), to return shipping hum cover karenge.

• Customer apni marzi se return kare to shipping customer pay karega.